Travel
Are Black Friday holiday deals really worth booking?
The majority of Black Friday flight and holiday deals we looked at last year went down in price within weeks. Despite the pandemic we can expect more claims of major...
The best rechargeable bike lights revealed
17 rechargeable bike lights (10 front and seven rear) were put to the test, including popular lights from Halfords, Moon and Knog. They were tested for battery life, brightness, water resistance and ease of use.
Loveholidays spars with Ryanair over customer refunds
Travel firm Loveholidays and Ryanair are locked in dispute over who is responsible for delays in customers getting refunds for cancelled flights. Loveholidays says it is having to dispute transactions...
Some hotels found to have not cleaned rooms properly despite coronavirus risk
Britannia is failing to properly clean all of its hotel rooms during the pandemic, research by Which? Travel suggests. Our undercover inspectors found shoddy hygiene practices when we visited its Folkstone property, the Grand Burstin.
Ryanair claims that all requests for cash refunds have been paid is untrue
Ryanair CEO Michael O’Leary’s claim that ‘every single customer who has requested a cash refund has now received it from March, April, May, June and July’ is untrue, research by...
British Airways and easyJet ignore EU guidance on voucher refunds
British Airways and easyJet are refusing to adhere to EU guidance and refund passengers who were issued vouchers when their flights were cancelled due to the pandemic. Some passengers willingly...
Should I book my summer 2022 holiday now or wait?
TUI, the UK’s biggest tour operator, has put its summer 2022 holidays on sale. The company says many customers are keen to make up for missed trips this year, so...
Escape in 2021: 8 holiday companies with the best flexible booking policies
Many reputable providers are trying lure customers back with promises of free amendments if COVID-19 restrictions mean they are unable to travel. Some even allow you to get a full refund if you simply change your mind. Here we round-up the best flexible booking options from companies who have been treating their customers right during the pandemic.
Over £1 billion in refunds unlawfully withheld for cancelled holidays
Almost 9.5 million people are estimated to have had their plans for a package holiday wrecked by coronavirus this year. Yet although the law says they have to be refunded...
Coronavirus outbreak Q&A: advice for travellers
Everything you need to know, from whether you can get a package holiday refund to airline cancellations and rebooking options.