We use cookies to allow us and selected partners to improve your experience and our advertising. By continuing to browse you consent to our use of cookies. You can understand more and change your cookies preferences here.

Coronavirus Read our latest advice

Travel

Prices plummet for cheap last-minute summer holiday deals to Portugal, Turkey and Greece – is it safe to book?

Prices plummet for cheap last-minute summer holiday deals to Portugal, Turkey and Greece – is it safe to book?

Portugal, Turkey and Greece holidays a bargain, but be careful who you book with and how

Posted on
Villa Plus customers find holiday villas they’ve paid for available to rent on other websites

Villa Plus customers find holiday villas they’ve paid for available to rent on other websites

Which? reports the company to the CMA again after it takes payment for villa that is no longer on its books, asks customers to pay for bookings that may never be fulfilled and u-turns on villa-only refunds.

Posted on
Netherlands quarantine and your holiday. Refunds and cancellations Q&A

Netherlands quarantine and your holiday. Refunds and cancellations Q&A

The government is now advising against travel to the Netherlands, so we've outlined your rights if your holiday is cancelled, what to do if it's still going ahead and if you need to return home now.

Posted on
Coronavirus: are easyJet customers being duped into accepting vouchers over refunds?

Coronavirus: are easyJet customers being duped into accepting vouchers over refunds?

EasyJet customers who no longer wish to travel because of COVID-19 are furious after unwittingly giving up their legal right to a refund. The airline is emailing flyers to ask if they would like to exchange their upcoming flight for credit. The voucher covers the full value of the fare plus an extra £10 as a ‘thank you’. It is valid against future bookings for 12 months.

Posted on
France quarantine and your holiday. Refunds and cancellations Q&A

France quarantine and your holiday. Refunds and cancellations Q&A

Now only essential travel is advised to France, we outline your rights if your holiday is cancelled, what to do if it's still going ahead and if you need to return home now.

Posted on
Ryanair, Virgin Atlantic and Tui failing to meet refund commitments to regulator after no threat of legal action

Ryanair, Virgin Atlantic and Tui failing to meet refund commitments to regulator after no threat of legal action

Airlines that broke the law over refunds for cancelled flights are already failing to meet the commitments made to the Civil Aviation Authority (CAA) to speed up the process of refunding passengers, Which? has found - Ryanair, Tui and Virgin are still taking several months to refund passengers.

Posted on
Should you snap up Aldi’s cheap folding bike?

Should you snap up Aldi’s cheap folding bike?

We give our verdict on the Aldi Classic Lightweight Folding Bike available for £300. Find out what you get and how it compares to expensive Brompton and cheaper Raleigh alternatives.

Will my Spain holiday go ahead? Will new quarantine rules mean it’s cancelled? Q&A

Will my Spain holiday go ahead? Will new quarantine rules mean it’s cancelled? Q&A

What you need to know about cancellations and refunds for holidays, flights and hotel bookings to Spain, the Canary Islands and the Balearic Islands

Charity told it would lose £34,000 for cancelled flights

Charity told it would lose £34,000 for cancelled flights

Charity orchestra loses thousands after confusion over cancelled British Airways flights.

Posted on
Civil Aviation Authority fails to take action over airline refunds

Civil Aviation Authority fails to take action over airline refunds

Ryanair and Easyjet won’t face enforcement for refusing and delaying customer refunds on cancelled flights

Posted on
Back to top
Back to top