Which? Travel reveals that one in five is hit with unexpected car hire charges. And nearly half are not notified until after the payment has been taken. Find out which car hire companies are worst for unauthorised and unexpected fees.
Our investigation finds hotel booking websites, like Booking.com and Trivago, still using skewed search results, pressure sales and other dodgy sales tactics.
It's no surprise that Ryanair's profits have fallen given its record low rating by passengers in our survey of the best and worst airlines.
Passengers lost almost four million hours to significantly delayed trains last year. This is why we need automatic compensation.
Holidaymaker photos reveal the reality behind some of the idyllic holidays advertised online. From rusty sunloungers to dingy hot tubs, a report by Which? Travel shows what happens when travel agents over-promise and under-deliver.
We reveal what the British consulate can do for you if you find yourself in trouble abroad, with some surprising results from our survey of Which? members.
Some train companies ask for 24 pieces of information for compensation claims. It's this level of complexity that shows why automatic compensation is needed.
A new Which? Travel investigation reveals the UK’s biggest travel agents are putting travellers at risk of missing out on crucial package holiday protections.
Major car hire companies are charging five times the price for insurance that is less comprehensive than insurance policies available online. Find out which online policies to buy
With prices for package holidays likely to remain a bargain this summer, we pick out some of the sites where you can get a deal.