We’ve worked for over 60 years to make products safer for you.
We campaigned to remove lead in children’s toys and made seat belts compulsory. But our work is not done. Unsafe products continue to jeopardise our safety and we are taking action.
Use our tools, tips and advice to protect you and your home.
Are you at risk?
Check your fridge freezer
Check your tumble dryer
See all product safety news
Which? safety alerts
REVIEWED OCT 2017
See all fridge freezers
Home Bed Mattress
REVIEWED MAR 2018
See all cot mattresses
GEHS007AW Carbon Monoxide Alarm
REVIEWED JUN 2018
See all carbon monoxide detectors
REVIEWED MAY 2016
See all child car seats
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Know your rights
What are my rights if there's a safety warning or product recall?
A product recall is a request to return a product after a safety issue or defect has been found that could be dangerous.
What do I do if I have a faulty product?
If something you’ve bought develops a fault, this guide explains your rights to a refund, repair or replacement, depending on the length of time you’ve owned the product.
Consumer Protection Act 1987
The Consumer Protection Act 1987 gives you the right to claim compensation if a defective product causes death, damage or injury.
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Read our policy on product safety:
Consumer Charter for Brexit
Strengthening the product safety regime