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How to get the best deals on baby products

Best baby shops

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Our annual shopping survey is the UK’s biggest, and reveals which stores shoppers believe are best and worst for buying baby products.

The results include big high street chains such as John Lewis, Mothercare and Toys R Us, alongside smaller chains. It reveals the best and worst places to buy those vital baby bits, including pushchairs, baby and child car seats, baby monitors and high chairs.

You can trust our results because they’re based on the opinions of hundreds of people who have recently shopped there. You can use our results to tell you everything you need to know about shopping in a store, including what its range of products is like, the standard of its customer service and more.

Whether you’re looking for somewhere different to make your next purchase, or need to shop somewhere with great staff to help you choose what to buy, our survey results will help.

The results are currently locked and in alphabetical order. Which? members can log in to unlock the results table below. 

If you’re not already a member, you can get instant access to these results, plus all our other online reviews, by taking a Which? trial for £1.

 Best and worst baby & child shops

Baby & child shops rated
Shop Range Products Service Store Pricing Customer Score
Argos Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content
B&M Home Store Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content
Disney Store Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content
Early Learning Centre Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content
John Lewis Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content
Jojo Maman Bebe Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content
Mamas & Papas Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content
Mothercare Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content
Smyths Toys Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content
The Entertainer Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content
Toys R Us / Babies R Us Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content
Table notes:
Star ratings: These range from one to five - the more stars the better
Survey respondents rate shops on the following aspects:
Range: How wide the range of products is and whether they are in stock. Products:  Based on quality of products and how well they last. Service: Based on staff product knowledge, helpfulness, availability and after-sales service and returns. Store: Based on ease of finding products, tidiness of store, store environment, queuing time and how child-friendly the store is. Pricing: Based on value for money and special offers.
Customer score: Based on overall satisfaction with the shop as a baby and child retailer and how likely people are to recommend it to a friend.

If you’re not already a member, you can get instant access to these results plus all our other online reviews by taking a Which? trial for £1.

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