Main Boiler Guide
Main has more than 75 years' experience in the UK domestic gas boilers market, and says it provides excellent service and care to customers. Main is part of the BDR Thermea group, which operates in more than 70 countries worldwide.
The Main range of boilers is exclusively available from independent heating and plumbing merchants, and includes the Main Eco Elite Combi and Main Eco Elite System. You can find more details about the individual products in these ranges in our .
More than 7,000 members of the general public take part in our annual boiler brand reliability and customer satisfaction survey, enabling us guide you to the best and worst boiler brands. We also conduct a survey with more than 153 trusted boiler engineers to get their independent views on which boiler brands are the best.
Which? verdict on Main boilers
Below, we've collated all of our survey results for Main boilers, including how their owners rate them, what trusted heating engineers think of their build quality and much more.
Which? members can to view what owners and engineers make of Main in the table below. If you're not already a member, to unlock our table. You'll also get access to all of our online reviews, including our boiler reviews.
|Brand data for Main boilers|
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The reliability and customer score are based on responses from a May and June 2020 survey of 7,500 boiler owners.
Engineer recommendation, build quality, availability of parts and spares, and ease of fixing a common fault and ease of servicing are based on responses to a June 2020 survey of 153 Which? Trusted Traders heating engineers.
How much do Main boilers cost?
Main Heating does not sell boilers direct to consumers. They are supplied to Gas Safe-registered installers through plumbing and heating merchants. Main boilers cost from in the region of £570 to £750, depending on type and output. The cost of installation will vary from home to home and depends on the amount of work the installer needs to do to complete the installation to Building Regulations standards.
Main boilers installation
Main servicing and warranties
Main offers warranties for boilers up to 10 years. For warranties to be valid boilers must be registered within 30 days of installation and the installer must complete the Benchmark Commissioning Checklist and give it to the householder when handing over the boiler. The boiler must also have an annual service.
The warranty terms and conditions can be found here and carry the Plain English Campaign Crystal Mark: http://warranty.baxi.co.uk/terms
Boiler parts and repairs
Main boilers are backed by Baxi Customer Support and a nationwide network of its own fully trained Baxi engineers, providing help and support when you need it, 365 days a year. The services provided by the Baxi Customer Support engineers have been assessed and approved by .
Main contact details
You can contact Main at the following address:
Brooks House, Coventry Road
Warwick, CV34 4LL
Main general enquiries
0344 871 1570
Main servicing and repairs
0344 871 1545