BT Broadband Unlimited review
Brand scoreShow Context

- Broadband and phone
- Standard
The UK's biggest broadband provider isn't necessarily the best, and BT has received poor ratings in our past surveys. Would customers report better experiences in our 2020 survey? Read on to find out.
- Pros and cons
- What’s BT broadband like to use?
- What’s BT’s customer service like?
- Should I sign up to this BT deal?
- Package information
- To find out more about BT, read our in-depth BT provider review or find out how much you could save if you switch to BT.

Technical specifications
General
- Year tested2020
- Package typeBroadband and phone
- Broadband speedStandard
- Includes unlimited data
- Monthly data transfer limitN/a - unlimited data
- Promotional cost (£/month)29.99
- Duration of promotional prices24 months
- Standard cost (£/month)37.99
- Supplied routerBT Home Hub 4
Brand scores
The overall Which? test score is made up of the following star ratings, all determined by our rigorous lab tests.
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