BT Broadband Unlimited review
Brand score %
- Broadband and phone
- Standard
The UK's biggest broadband provider isn't necessarily the best, and BT has received poor ratings in our past surveys. Would customers report better experiences in our spring 2019 survey? Read on to find out.
- Pros and cons
- What's BT's broadband like to use?
- What's BT customer service like?
- Should I sign up to this BT deal?
- Package information
Technical specifications
Review details
- Year tested2019
Type of package
- Package typeBroadband and phone
- Broadband speedStandard
Brand scores
The overall Which? test score is made up of the following star ratings, all determined by our rigorous lab tests.
Find out how we assess broadband dealsPut us to the test
Our Test Labs compare features and prices on a range of products. Try Which? to unlock our reviews. You'll instantly be able to compare our test scores, so you can make sure you don't get stuck with a Don't Buy.
Put us to the test
Our Test Labs compare features and prices on a range of products. Try Which? to unlock our reviews. You'll instantly be able to compare our test scores, so you can make sure you don't get stuck with a Don't Buy.
Suggested alternatives
Related articles
Best and worst broadband providers for 2019
The regular Which? broadband survey reveals the best and worst broadband providers in the UK. Find out which broadband providers are rated best for broadband speed, reliability, and which offer the best service.
Broadband provider reviews
Expert reviews of all the major broadband providers, including satisfaction scores from their customers plus information on their supplied equipment and deals.
How to switch broadband provider
If you've had enough of bad broadband, want a cheaper broadband deal or are looking for a better value broadband provider, it could be time to switch. Read our expert advice on finding the best ISP.