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BT Broadband review

£30.38 Typical priceCompare broadband provider deals

Customer scoreShow Context

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Key features
  • Broadband and phone
  • Standard

The UK's biggest broadband provider isn't necessarily the best, and BT has received poor ratings in our past surveys. Would customers report better experiences in our 2021 survey? Read on to find out.

Included in our expert review
  • Pros and cons
  • What’s BT broadband like to use?
  • What’s BT’s customer service like?
  • Should I sign up to this BT deal?
  • Package information
First month only £5, then £9.99 per month, cancel any time

First reviewed by Which?

March 2021

Technical specifications

General

Customer scores

Our customer score indicates how satisfied recent customers were with this company and how likely they would be to recommend it, if asked. We frequently survey thousands of customers to ensure these ratings are up to date and we only rate companies for which we have received at least 30 responses.

Find out how we assess broadband providers>
First month only £5, then £9.99 per month, cancel any time

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Our Test Labs compare features and prices on a range of products. Try Which? to unlock our reviews. You'll instantly be able to compare our test scores, so you can make sure you don't get stuck with a Don't Buy.

Put us to the test

Our Test Labs compare features and prices on a range of products. Try Which? to unlock our reviews. You'll instantly be able to compare our test scores, so you can make sure you don't get stuck with a Don't Buy.

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