Virgin Media M100 broadband and phone (30 day rolling) review
Customer scoreShow Context
- Broadband and phone
- Ultrafast fibre

Virgin Media offers the fastest widely available broadband service in the UK, yet it has often received poor ratings in our customer satisfaction surveys. Read on to find out whether its results in our 2021 survey have improved.
What's included:- Pros and cons
- What’s Virgin Media broadband like to use?
- What’s Virgin Media’s customer service like?
- Should I sign up to this Virgin Media deal?
- Package information
First reviewed by Which?
March 2020

Technical specifications
General
- Year tested2021
- Package typeBroadband and phone
- Broadband speedUltrafast fibre
- Includes unlimited data
- Monthly data transfer limitN/a - unlimited data
- Promotional cost (£/month)51
- Duration of promotional pricesN/a
- Standard cost (£/month)51
- Supplied routerVirgin Media Super Hub
Our customer score indicates how satisfied recent customers were with this company and how likely they would be to recommend it, if asked. We frequently survey thousands of customers to ensure these ratings are up to date and we only rate companies for which we have received at least 30 responses.
Find out how we assess broadband providersPut us to the test
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Put us to the test
Our Test Labs compare features and prices on a range of products. Try Which? to unlock our reviews. You'll instantly be able to compare our test scores, so you can make sure you don't get stuck with a Don't Buy.
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