Best camcorder brands
By Ryan Shaw
Discover the best and worst camcorder brands for reliability according to our independent survey of camcorder owners.
The best digital camcorders will record all your important moments in top quality. You don't want to miss your child's first steps because the camcorder battery has failed or find the microphone is faulty when you're trying to record the best man speech at your friend's wedding. That's why it's important to choose a camcorder brand you can trust.
Every year we survey thousands of Which? members about their cameras and camcorders to find out which are the most - and least - reliable. Our unique survey helps us to identify the brands that people trust, and would recommend to a friend, with verdicts on camcorder brands Canon, Panasonic and Sony.
69% - 76% The range of customer scores for camcorder brands
Best and worst camcorder brands
Camcorders aren't cheap so you want to buy one that's built to last. While we found most camcorder brands were reliable overall, some are more likely to last you down the years than others.
Below, we've collated all our camcorder test results, plus our unique reliability ratings and customer scores, so you can see at a glance how the key camcorder brands stack up against each other.
|Brand||Average test score||Customer score||Reliability score|
A well-known electronics brand, this brand tops our customer ratings for camcorders. These camcorders are reliable and customers are happy to recommend them.
This specialist camcorder brand tops our reliability scores with its range of simple and advanced models, but fares less well for customer score.
This manufacturer is one of the front-runners of the camcorders market, releasing HD and 4K video quality camcorders before other major brands. Customer score isn't as high as for the top brand, but members are still happy with it, citing reliability as one reason to seek it out.
Sample size 327 (reliability), 389 (customer score). Based on a survey of Which? members in June/July 2017. Test lab data correct at July 2017.
Samsung axes camcorders in the UK
Samsung announced in 2015 that it would stop selling camcorders in the UK and that it wouldn't be supporting its range by releasing any additional accessories in the future.
If you're concerned about the warranty of a camcorder you purchased previously, Samsung will continue to honour warranties for products bought in the UK, as set out by the Consumer Rights Act 2015. If your camcorder is faulty, you can still return it to Samsung.
Common camcorder problems
Thanks to our unique survey, we're able to identify the most common problems when things do go wrong with a camcorder. Of all of the issues experienced by camcorder owners, the most common problems are:
- Files lost/corrupted (25%) - people reported problems with losing video or files becoming corrupted. There are software tools that can possibly recover accidentally deleted or corrupt files, but they can be quite technical and hard to understand.
- Faults with the battery (20%) - problems include the battery not charging or needing to be charged more frequently.
Choosing the best brand of camcorder
Which? has a wealth of information on Britain's favourite tech brands. Every year we ask Which? members to tell us about the technology products they own - from how happy they are to recommend a brand, to how reliable the products are once they're home. In 2017 nearly 10,000 Which? members told us about more than 30,000 individual technology products, including camcorders.
We calculate a brand's reliability rating and its customer score based on the results of our annual survey. This year we had enough respondents to report on popular high street camcorder brands Canon, Panasonic and Sony. The most recommended brand has a customer score of 76%, compared to 69% for the least recommended brand.
Our reliability surveys help Which? uncover common camcorder problems that can affect owners over time. Combined with our extensive lab tests, this means we can recommend the best camcorder for you to buy.