Car Hire Company Reviews
Article 9 of 14
We survey thousands of real car hire customers to give you an independent, unbiased rating of Firefly and let you compare it to 13 other car hire companies.
Part of the Hertz group, budget brand Firefly has its most extensive branch networks in Europe, Australia, New Zealand and Mexico. Firefly’s customers may think it offers good value for money, but are they as pleased with its customer service? Log in or sign up to find out more.
In our full review of Firefly you’ll find out how customers rated the clarity of charges during booking and what they thought of the service when picking up and returning their car. Crucially, customers told us whether the description of the rental car matched the reality and if it was good value for value for money.
Our independent reviews will let you decide which car hire companies to book with and those you should avoid.
|Car Hire Company: Firefly (52)|
|Which? Recommended Provider||Average price per day||Clarity of extra charges||Clarity of final hire cost||Customer service||Age, condition and mileage of car||Description matching reality||Value for money||Customer score|
What makes a Which? Recommend Provider car hire company
Which? Recommended Providers are the cream of the crop, and the accolade is only given out to travel agents that achieve a customer score of 70% or above and meet our other consumer-focused criteria.