22nd July 2021
Our survey of 1,744 fitted wardrobe and bedroom furniture buyers has revealed some interesting results about high street names Homebase, Wickes, B&Q, Ikea and John Lewis.
Our top-performer got a brilliant customer score of 80% and all four and five star ratings. The brand that impressed customers least got 69% and lots of three-star ratings.
The tables below show how Homebase performed across a range of important factors when buying built-in wardrobes and fitted bedroom furniture and having them installed.
Homebase wardrobes and furniture ratings
Range and options
Value for money
How well Homebase wardrobes and furniture lasts
How well it lasted
Value for money
Our customer scores give you an idea of what people think of a brand overall. They are calculated by combining how satisfied people are with a company and whether they would recommend it.
Our star ratings let us drill down into specifics of the buying process, looking at what areas companies are excelling at, and which they're letting customers down on.
To get these, we asked people who have bought in the last two years (since July 2018), as well as those who bought between May 2010 and June 2018, to see how well Homebase's furniture stands the test of time.
We also asked people for more details on their experience buying fitted bedroom furniture from Homebase.
Flick through the image gallery below for a selection of Homebase's affordable fitted wardrobes and matching furniture.
Homebase has a range of predominantly natural and soft-toned sliding wardrobe doors and internal storage options, as well as a selection of 'create your own' modular wardrobe and drawers that you can tailor to fit your needs.
With the latter, you can choose from different sizes and shapes, and mix and match them together. There are also varied finishes for the carcasses, the doors and drawer fronts come in a selection of colours, including blue, silver and grey, and you can choose your handles.
Homebase's selection of sliding doors are mostly modern and in tones of grey, brown and white - either matt or gloss - as well as some wood-effect options. There are also a few black glass and Shaker-style doors. Many also can come mirrored.
Homebase's siding doors come as single panels, or as sets of doors. For all of its standard-sized doors, you will need to buy tracksets to fit them. These come in white or silver, and three different lengths, although they can be cut to fit your space.
If you don't have a specific space between two walls to put sliding doors, you can buy end panels to create a built-in space, as seen in the image below.
Many of the doors come as standard sizes, but it also sells accessories that can help fill gaps to adjust the height or width, and angled brackets to help go around sloping ceilings. It also offers a made-to-measure service, although there are still some size limitations.
All of Homebase's sliding doors are from specialist wardrobe door company Spacepro, which also supplies Wickes, B&Q and Argos. You're therefore likely to see a lot of crossover between the companies.
Homebase's selection is a littler smaller than that of B&Q's, which also has some of its own doors, as well as more modular options. However, Homebase does have a wider choice of doors that have three or four panels, where you can choose different finishes and materials for each, as does Wickes.
Homebase offers two internal storage systems to fit behind its sliding wardrobe doors - the Aura and Relax. They're both made up of floor-to-ceiling metal poles that allow you to slot your chosen components - such as drawers, shoe racks, rails and shelves - every 50cm.
The slight difference is that the Relax storage (pictured below) uses horizontal poles as well as the vertical ones, which Homebase says makes positioning of the components even more precise, so is ideal for more awkward spaces. They also come in different finishes.
Both systems can fit into a space that you add sliding doors to - including a walk-in wardrobe - and you can also change and add items to it at a later date, making them flexible.
You can opt for a small or large starter kit and build upon it, or put a system together from scratch. Wickes also sells the Aura system, and B&Q also sells both, as well as other options.
You can just buy your sliding wardrobes and storage online, or you can use the Homebase's dedicated sliding doors website, in partnership with Spacepro. You'll need to use this if you want made-to-measure doors.
On the Spacepro website, there is also a planning tool. However, it only shows the design and combination of finishes you have chosen, but not what it would look like in your room.
Homebase doesn't give an estimated delivery time, but its sliding doors are made to order, so you'll need to take that into consideration when ordering. If you have made-to-measure doors, they are likely to take longer.
Yes, you can.
42% of the people who bought from Homebase fitted their furniture themselves got a friend or family member to do it or found an installer themselves.
Its modular units and sliding doors can be used in a child's bedroom other rooms in the house. Its Project and Designer doors, which come in a range of widths but fixed heights, and can be used as internal doors or room dividers.