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5 January 2021

Homebase kitchens

Read our review to find out what Homebase kitchen owners think of its fitted kitchens and how they rated it for durability and value for money.
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Liz Ransome-Croker

We've compiled the views of 2,238 Which? members on their kitchen, including those who bought kitchens from Homebase, asking them to rate their experience with the company and the kitchen itself.

The firm favourite with customers got an impressive customer score of 90%, while the brand bringing up the rear just 61% - nearly 30 percentage points less.

Which? members can log in now to unlock the tables below and see how Homebase was rated by its customers for its value for money, customer service and overall durability, as well as the durability and quality of its separate components. You can also read comments from Homebase kitchen owners.

If you're not a Which? member, you can join Which? to see this, plus reviews of thousands of products, from washing machines to ovens.

Homebase kitchen units

Homebase didn't manage to send us units in time for us to assess them in the lab. Log in now to see the other kitchen company pages to find out how the units of big-name brands fared in our lab test.

You can find out more about our lab tests by visiting our how we test kitchens page.

Homebase customer satisfaction survey results

Log in now to reveal the results in the table and all the information on the page. 

Homebase kitchen customer satisfaction survey ratings
Customer score
Customer service
Value for money

In our survey, we asked people how satisfied they are with the brand and whether they would recommend it to a friend. We then combine these to create an overall customer score. 

We also ask customers to rate specific elements, including value for money and durability, on a seven-point scale from very poor to excellent.

Visit our page on the best and worst kitchen brands to see how Homebase kitchens compare with other brands for each area.

Homebase kitchen doors, drawers and worktops

Log in now to unlock this table and all the others within the kitchen guide. 

Homebase kitchen doors, worktops and drawers
Quality of doors Quality of worktops Durability of doors Durability of worktops Durability of drawers

We also asked people to rate the durability of specific components of the kitchen they bought. 

You can visit our units, doors and worktops page to find out more about quality and to read our expert advice to get the best kitchen at the best price.

Homebase kitchens installation

We don't have customer ratings for Homebase's kitchen installation because it doesn't have its own installers. 

See how other kitchen brands, including Wickes and Wren Kitchens, were rated for installation, by visiting our kitchen installation page.

Homebase kitchens customer comments

As well as rating the brands, we asked customers to give us more details about their experiences.

Log in now to find out what Homebase's customer had to say about the brand. If you're not a member, join Which ? to gain access to this and all our expert advice and reviews across the site.

Homebase kitchens

Click through our gallery to see a range of Homebase kitchens across different prices and styles, including modern and traditional kitchens.

Homebase's kitchens are called Kit and Kaboodle and come in two versions - flat-pack or ready assembled. The ready assembled collection contains five kitchens and is called Made for You kitchens. It has seven flat-pack kitchens. 

Homebase offers both traditional and contemporary kitchens, with finishes including wood and gloss, and a range of light or dark colours. You can view all its kitchen online or order a brochure.

But how did Homebase kitchens (pre October 2017) do in our survey? Find out by logging in.

Does Homebase have a kitchen planner/design service?

There's a free design service in many Homebase stores, for which you'll need to book an appointment. Customers have exclusive use of the showroom during their appointment, social distancing will be in place and the showroom cleaned between customers.

Virtual design appointments are available instead if you would prefer, or if your local store isn't offering in-store appointments. You will get a 3D plan for your kitchen as part of your virtual consultation.

Does Homebase install kitchens?

Homebase offers an optional fitting service where the entire process is managed and carried out by Homebase fitters, at an extra cost.

Does Homebase sell kitchen appliances, flooring and tiles?

It sells large kitchen appliances from a range of brands, and kitchen flooring and wall tiles, all fitted at extra cost - visit our home appliances page to find the best appliances for you.

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