Boots Hearing Care is a major hearing aid provider, with around 490 branches in the UK.
We asked Which? members who've bought hearing aids from Boots Hearing Care to rate the company on factors including hearing aid prices, thorough testing and after-care.
|Boots hearing aids||Customer star rating|
|Hearing aids appearance|
|Hearing aids comfort|
'Once my hearing had been tested I felt under pressure to purchase from them and was not told of any alternative, I was also under pressure by the sales assistant to pay more than I could comfortably afford.'
'They said they were on offer and that I would have to decide asap in order to get them at the offer price.'
'They were considerably cheaper than [company] where I had previously been.'
'I have had quite poor service and repeatedly told that my hearing aids are out of date and I should buy new!'
'Now I have private hearing aids, comfortable to wear. The audiologist took good care to get the best sound possible.'
'I changed them [original pair] a month later for behind-the-ear hearing aids which were much more comfortable - and I received £500 back due to the price difference. I liked their no-quibble service.'