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5 July 2021

John Lewis mattresses

We reveal how John Lewis mattresses are rated for comfort and value for money in our exclusive mattress survey.
Aaron West
Used_john lewis 436120

John Lewis is known for great customer service - but how do its customers rate it as a mattress brand? 

Our 2019 survey of 5,830 UK mattress owners sheds light on how comfortable John Lewis mattresses are and how John Lewis compares with other mattress brands. 

Members can log in now to reveal John Lewis's customer score, plus the ratings in the table below. If you're not a member, join Which? to unlock this page and all of our online content, including our mattress reviews.

John Lewis mattresses rated

Customer satisfaction score
How well it matched the described firmness
How well it met expectations
Value for money

Which? members can also find out more about the other major mattress and bed brands, including:

  • Customer satisfaction scores for all the major mattress brands, including Eve, Sealy, Silentnight
  • How well each brand is rated for comfort and value for money
  • The best places to buy a mattress.

We've put popular John Lewis mattresses through our tough body support and durability tests. Go to our John Lewis mattress reviews to find out how they got on.

Ready to become a Which? member? Then join Which? today.