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Travel Agent Reviews

Trailfinders

Article 30 of 31

Put us to the test

Our Test Labs compare features and prices on a range of products. Try Which? to unlock our reviews. You'll instantly be able to compare our test scores, so you can make sure you don't get stuck with a Don't Buy.

We survey thousands of real holiday company customers to give you an independent, unbiased rating of Trailfinders and let you compare it to 30 rival travel agents.

Experts in tailor-made trips to long-haul destinations, Trailfinders can help you to arrange complex, multi-destination itineraries, or more straightforward long-haul, beach packages in-store, or over the phone. It scored top marks for its organisation of holidays, but does it also deliver on value for money, too? Log in or sign up to find out.

In our full review of Trailfinders you’ll find out how customers rated the accommodation and organisation of the holiday. Crucially, holidaymakers also told us whether the description of the holiday when they booked matched the reality and if it was good value for money.

Our independent reviews will let you decide which travel agent to book with and those you should avoid. 

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General Travel Company: Trailfinders (195)
Which? Recommended Provider Average price per day - short haul Average price per day - long haul Accommodation Customer Service Description matching reality Organisation of holiday Value for money Customer score
Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content
We sampled 1,633 people in March and April 2018 who had taken a general holiday in the last two years. We define a general holiday as any which isn't an escorted tour or a beach/poolside package holiday. Sample size is in brackets. Customer score combines overall satisfaction and likelihood to recommend. n/a means not enough responses to calculate that category.
Package Holiday Provider: Trailfinders (38)
Which? Recommended Provider Average price per day - short haul Average price per day - long haul Accommodation Customer Service Description matching reality Organisation of holiday Value for money Customer score
Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content
We sampled 2,931 people in March and April 2018 who had taken a beach or poolside package holiday in the last two years. Sample size is in brackets. Customer score combines overall satisfaction and likelihood to recommend. n/a means not enough responses to calculate that category.
Escorted Tour Provider: Trailfinders (90)
Which? Recommended Provider Average price per day - short haul Average price per day - long haul Accommodation Customer Service Description matching reality Escorted Tour Organisation of holiday Value for money Customer score
Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content
We sampled 2,351 people in March and April 2018 who had taken an escorted tour holiday in the last two years. Sample size is in brackets. Customer score combines overall satisfaction and likelihood to recommend. n/a means not enough responses to calculate that category.

What makes a Which? Recommended Travel Agent

Which? Recommended Providers are the cream of the crop, and the accolade is only given out to travel agents that achieve a customer score of 70% or above and meet our other consumer-focused criteria.

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