Your rights when paying by credit card
- How to claim against your credit card company if something you buy is faulty
- Why you still get rights even if you only make part payment by credit card
- Sample letters to help you start your claim
What's in this guide
Consumer Credit Act 1974
How Section 75 protection could help you if you pay by credit card
CCA section 75 problems
Circumstances when the Consumer Credit Act doesn't apply to credit card purchases
Chargeback on credit and debit cards
If section 75 doesn't apply, chargeback could be the answer to reclaiming your cash
How to complain
Step-by-step guide to help you get the credit card result you want
Section 75 sample letters
Letter templates you can use to put in a successful claim under section 75
APR increase sample letters
Which? sample letters for challenging an increase in your credit card interest rate
