Having problems with your bank? Or maybe you're dealing with dodgy builders? Whatever the problem, we can help.
Brush up on some key pieces of consumer legislation to help you understand your rights and put them into practice.
Use our step-by-step guides and handy letters to get the result you need, and to make companies act on your complaint.
Having already cost banks an estimated £24 billion, the final bill for the PPI mis-selling scandal could jump under a move announced by City watchdogs.
34,151 confirmed instances of ID fraud recorded in the first quarter of 2015. Use our advice on what to do if you fear your identity has been stolen.
Some claims management firms offer to help you claim compensation for a delayed flight – but take up to a third of your award. So, when should you use them?
Thousands more pre-payment energy meters have been forcibly installed in people's homes in recent years.
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