Having problems with your bank? Or maybe you're dealing with dodgy builders? Whatever the problem, we can help.
Brush up on some key pieces of consumer legislation to help you understand your rights and put them into practice.
Use our step-by-step guides and handy letters to get the result you need, and to make companies act on your complaint.
Claims management firms have made more than £150 million commission on compensation claims for mis-sold Payment Protection Insurance (PPI).
Consumers are changing their Christmas shopping behaviour this year due to poor delivery experiences last Christmas, new research from Which? has found.
New Which? research finds poor value for money in higher education along with inconsistent quality and too few contract hours for students.
New website is using live feeds from unsecure webcams and baby monitors to spy on public.