Having problems with your bank? Or maybe you're dealing with dodgy builders? Whatever the problem, we can help.
Brush up on some key pieces of consumer legislation to help you understand your rights and put them into practice.
Use our step-by-step guides and handy letters to get the result you need, and to make companies act on your complaint.
A report from the NFIB has shown that during a 12 month period more than 4,500 cases of holiday booking fraud have been reported. Don't fall for scams.
More than 100,000 holiday bookings are affected as bed bank On Holiday Group goes bust. Consumers may have to pay twice for their hotel.
Amazon and eBay top the list of companies that people have experienced problems with when shopping online.
Action is being taken to tackle copycat websites after new Which? research highlighted how consumers have been left out of pocket.