Know your rights

Advice

Get help with
your problem

Having problems with your bank? Or maybe you're dealing with dodgy builders? Whatever the problem, we can help.

Regulations

Understand
regulations

Brush up on some key pieces of consumer legislation to help you understand your rights and put them into practice.

Action

Take action
for yourself

Use our step-by-step guides and handy letters to get the result you need, and to make companies act on your complaint.

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    Thanks to @peterkyle for backing our campaign to make #RailRefunds easier, and for his work to raise awareness of passenger rights.

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    Many thanks to @thomasbrake for supporting Which?'s super-complaint & raising rail refund issues with the Minister in his debate yesterday.

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