Having problems with your bank? Or maybe you're dealing with dodgy builders? Whatever the problem, we can help.
Brush up on some key pieces of consumer legislation to help you understand your rights and put them into practice.
Use our step-by-step guides and handy letters to get the result you need, and to make companies act on your complaint.
From today, all letting and property management agents are required to be a member of one of three compulsory redress schemes.
New rights to redress if you've been the victim of misleading actions or aggressive selling under the Consumer Protection from Unfair Trading Regulations.
Unwanted calls and automated recordings about PPI claim companies top Britons’ list of annoyances, with the average person receiving six calls a week.
Savings account restrictions revealed and how to guard against the latest scams. All in the latest Money podcast.