Get help with
your problem

Having problems with your bank? Or maybe you're dealing with dodgy builders? Whatever the problem, we can help.



Brush up on some key pieces of consumer legislation to help you understand your rights and put them into practice.


Take action
for yourself

Use our step-by-step guides and handy letters to get the result you need, and to make companies act on your complaint.

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    @dualcyclone Our guide on your rights when your second-hand car has a problem should help you:

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    @chrisleigh76 Where did you buy it from? Is it new or second-hand?

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