Having problems with your bank? Or maybe you're dealing with dodgy builders? Whatever the problem, we can help.
Brush up on some key pieces of consumer legislation to help you understand your rights and put them into practice.
Use our step-by-step guides and handy letters to get the result you need, and to make companies act on your complaint.
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London airspace was closed for several hours on Friday following an air traffic control computer failure.
Two companies have been fined £40,000 by Ofcom for making thousands of abandoned calls.
The government’s Nuisance Calls Task Force is to set out recommendations to help stop unwanted calls and texts, including holding senior executives to account.
Research from Financial Fraud Action UK found that 58% of people have been scammed through a 'vishing' scam, resulting in losses of £23.9m over the last year.