Having problems with your bank? Or maybe you're dealing with dodgy builders? Whatever the problem, we can help.
Brush up on some key pieces of consumer legislation to help you understand your rights and put them into practice.
Use our step-by-step guides and handy letters to get the result you need, and to make companies act on your complaint.
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Escalating complaints gets good results for 68% of consumers, according to the latest Which? research.
More than two thirds - 67% - of all new complaints to the Financial Ombudsman Service (FOS) were about payment protection insurance (PPI).
Customer complaints about energy companies have soared to their highest ever level, according to the Energy Ombudsman.
Our new research has revealed that one in seven people (15%) of people who have been on holiday in the past two years have had a problem. Sign up to our campaign to help change this.