Having problems with your bank? Or maybe you're dealing with dodgy builders? Whatever the problem, we can help.
Brush up on some key pieces of consumer legislation to help you understand your rights and put them into practice.
Use our step-by-step guides and handy letters to get the result you need, and to make companies act on your complaint.
Mobile phone company EE has been fined £1 million by Ofcom for ‘serious failings’ in handling customer complaints.
Trading Standards has arrested five individuals alleged to be behind the British Passport Services website, releasing them on bail pending further enquiries.
Mobile roaming charges are set to be scrapped within the European Union from June 2017, the European Commission has announced.
Citizens Advice has also launched Scams Awareness Month this July which aims to highlighting how scams can flourish if they go unreported.
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