Having problems with your bank? Or maybe you're dealing with dodgy builders? Whatever the problem, we can help.
Brush up on some key pieces of consumer legislation to help you understand your rights and put them into practice.
Use our step-by-step guides and handy letters to get the result you need, and to make companies act on your complaint.
Consumers are being warned about a rise in tax scams ahead of the self-assessment deadline at the end of January.
Consumers are being warned about the dangers of giving away their pension details to scammers.
Most online shoppers would rather buy something from a UK-based website even if the item was cheaper from a website based in the EU.
New Which? research has revealed that 50% of people don’t know that you can return a faulty item bought in a sale and get a full refund.