Having problems with your bank? Or maybe you're dealing with dodgy builders? Whatever the problem, we can help.
Brush up on some key pieces of consumer legislation to help you understand your rights and put them into practice.
Use our step-by-step guides and handy letters to get the result you need, and to make companies act on your complaint.
Which? goes undercover and discovers laser eye surgery clinics giving unsatisfactory advice, and pressuring customers into expensive treatment options.
Which? research has found that consumers could be overpaying by hundreds of pounds by remaining loyal to the same company for key services.
Diners eating in restaurants in London and the south east are being targeted by fraudsters in ever more sophisticated scams.
Which? explains how to avoid five of the most common credit card traps that can lead to hefty bills for customers