Having problems with your bank? Or maybe you're dealing with dodgy builders? Whatever the problem, we can help.
Brush up on some key pieces of consumer legislation to help you understand your rights and put them into practice.
Use our step-by-step guides and handy letters to get the result you need, and to make companies act on your complaint.
Consumers will have enhanced, easy to understand consumer rights following Royal Assent for the Consumer Rights Act being given today.
Scammers may seek to take advantage of pension reforms, bombarding people with a fresh wave of spam texts and calls, in a similar way to PPI.
A call centre in Hove, thought to be responsible for making millions of nuisance calls, has been raided by the Information Commissioner's Office (ICO)
A surge in fraudsters trying to open current accounts by using other people's personal details has been uncovered by credit checking company, Experian.