Having problems with your bank? Or maybe you're dealing with dodgy builders? Whatever the problem, we can help.
Brush up on some key pieces of consumer legislation to help you understand your rights and put them into practice.
Use our step-by-step guides and handy letters to get the result you need, and to make companies act on your complaint.
BT customers are able to leave their contract penalty free after the company announced a raft of price hikes.
More than 92,000 customers are set to receive compensation after payday lender Cash Genie agreed to refund/write-off £20m after admitting to unfair practices.
Financial services firms will be prevented from charging premium rates to customers phoning up to complain under new rules published by the City regulator.
Planned industrial action by Spanish air traffic controllers and the continuation of Operation Stack both take place this weekend, with travel delays possible.
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