Airport strike disruption threat in Portugal and FranceEasyjet concern - know your flight rights

14 August 2012


Industrial action by ground-handling staff in Faro and Oporto airports could affect flights to and from Portugal on Wednesday 15 August and Friday 17 August.

Easyjet has highlighted a risk that some flights may be disrupted, at late notice, and is encouraging passengers to keep checking its website for updates.

LATEST: Easyjet have confirmed that industrial action by French pilots has gone ahead but at present (9am) all flights have taken off on time with no reported disruption.  Easyjet are expecting to operate a full programme of flights but advise passengers to continue to check the status of their flight before heading to the airport.

There is no reported disruption due to planned industrial action by ground-handling staff in Faro and Oporto airports.

French pilot strike threat 

Industrial action by the French pilot union (SNPL) could also affect certain flights on Wednesday 15, Friday 17 and Sunday 19 August.  

Again, passengers travelling to and from France are being advised to check Easyjet's website before heading to the airport.

Rights when flights are cancelled

If your flight is delayed or cancelled, the airline must offer you meals and/or refreshments, depending on the length of the delay. It may also have to provide you with hotel accommodation and transport to the hotel.

Once a flight is cancelled, passengers who choose not to take an alternative flight should get a refund for the part of the journey that wasn't made. 

If you claim a refund and then discover that your original flight is going to operate after all, you'll only be able to take the original flight subject to availability, and by paying the current fare.

Strikes, however, are usually considered an 'extraordinary circumstance' for airlines, so while the meals and refreshments etc must still be provided, it's unlikely that any additional compensation under the EC Denied Boarding Regulation will be paid.

It's worth checking your travel insurance policy to see whether it excludes cover for issues such as industrial action, as you may need to claim on things outside of your transport requirements such as independently booked accommodation.

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