The Which? Council Who's who on the Which? Council

The Council is responsible for the achievement of our charitable mission and ensuring the continued success of Which? It is the management body of Consumers’ Association, setting strategy and policy and providing oversight of the organisation. Any Which? member can stand for the council.

The current Which? Council Members are:

  • Chairman: Tim Gardam
  • Deputy Chairs: Jennifer Oscroft, Tony Ward OBE
  • Other members: Mark Addison, Dan Bogler, Tony Burton, Jeanie Cruickshank, Sharon Darcy, Harriet Kimbell, Peter Shears, Anna Walker, Chris Willett.
Tim Gardam

Tim Gardam, Chairman

Tim Gardam has been Principal at St Anne's College, Oxford since 2004. Tim has had a long career in broadcasting, beginning as a BBC trainee in 1977. He went on to produce Newsnight, Timewatch and Panorama and has held executive roles at Channel 5 and Channel 4. Tim is a Non-Executive Member of the Ofcom Board and Chairman of their Content Board until 31 December 2015.

Tim was appointed to the Council on 18 November 2015 and will become a co-opted Council Member on 26 January 2016.

Mark Addison CB

Mark Addison was previously Director General of Operations and Service Delivery at Defra. After leaving in 2006, Mark has been a Civil Service Commissioner, a member of the Salix Finance Board and a Non Executive Director of the National Archives. He is presently active in range of roles including: Chair of the Nursing and Midwifery Council, a Public Appointments Assessor, a member of the Advisory Committee on Business Appointment and as a visiting professor at the Cass Business School.

Mark was co-opted to Council on 1 March 2010.

Dan Bogler

Dan Bogler is President and Editor of Medley Global Advisers, a small macro-economic consultancy. Prior to that he was Managing Editor of the Financial Times (FT) from 2006 to 2010. He worked as a financial journalist at the FT from 1995 to 2010 in London, New York, Frankfurt and Hong Kong.

Dan was co-opted to Council on 1 November 2012, having previously served on Council from February 2009 to March 2010 and on the Which? Ltd Board from October 2007 to March 2010.

Anthony Burton OBE

Tony Burton is Managing Editor of the Scottish Planning and Environmental Law Journal, Secretary of the Planning Exchange Foundation, Board Member of Scottish Opera and Chairman of the Friends of Scottish Opera.

Tony was re-appointed to the Which? Council in November 2014, having previously been a Which? Council Member 1984 to 2010 and Deputy Chairman of the Council  from 2006 to 2010.


Jeanie Cruickshank

Jeanie Cruickshank is a former member of the Senior Civil Service, most recently as Head of Better Regulation in the Department of Energy and Climate Change working with Which?, Ofgem and energy industry representatives on reviews of energy regulation. Jeanie also has a long experience as a policy-maker and regulator in a number of government departments.

Jeanie was elected to the Council in January 2015.


Sharon Darcy

Sharon Darcy has had a portfolio career of board roles and consultancy work and is currently a Trustee and Chair of the Risk Committee at the workplace pension provider NEST. Since 2012, Sharon has been a Lay Member of the Standards Committee in the House of Commons. For the last five years, she has been a member of Ofgem’s Consumer Challenge Group. Since 2011, she has also been part of Ofwat’s Customer Advisory Panel, advising the regulator on water prices.

Sharon previously worked at Which? from 1996 to 2000 and was elected to the Council in January 2015.

Harriet Kimbell MBE

Harriet Kimbell is currently associate Professor at the College of Law of England & Wales teaching professional skills to prospective lawyers. Harriet served on a number of government committees as the consumer representative for Which? or as an independent member including the MAFF Consumer Panel, for which she was awarded an MBE.

She was a member of the Which? Council from 1988 to 2004 and Deputy Chairman from 1990 to 1993 and 1994 to 2000. Harriet was re-elected to Council from 1 February 2013.


Jennifer Oscroft

Jennifer Oscroft, Deputy Chair

Jenny Oscroft is a practising Barrister with a Masters in Law. Jenny also works as a consultant with the Centre for Constitutional Rights in Europe, a non-profit legal and charitable organisation which works on issues such as illegal detention and abuse of government power.

Jenny was first elected to the Council on 1st February 2011 and re-elected on 20th January 2014.  Jenny was a Pension Trustee at Which? until September 2013 and has been Deputy Chair since March 2013.

Peter Shears

Peter Shears is currently Professor of Consumer Law and Policy, Plymouth Law School, Plymouth University. He has held a number of consumer-related appointments, including on the National Consumer Federation Legislation Committee, the Consumer Direct National Support Team, and as President of the Plymouth Consumer Group.

Peter joined the Council on 7 February 2012 as an elected member.

Anna Walker

Anna Walker

Anna Walker is currently Chair of Office of Rail Regulation. She was Chief Executive of the Healthcare Commission from 2004 to 2009, the then regulatory body for the NHS and private sector healthcare. Anna was Director General responsible for rural policy at Defra from 2001 to 2004 and Director General of Energy at the Department of Trade and Industry from 1998 to 2001. She is also Chair of Young Epilepsy, and on the Board of Welsh Water.

Anna was co-opted to the Council on 1st November 2013.

Tony Ward OBE, Deputy Chair

Tony Ward has held a number of non-executive Director appointments and was most recently employed at BAA PLC 1997 to 2007 as Services Director responsible for IT, Airside Operations and Health and Safety. Prior to BAA he worked for Kingfisher PLC as Group Human Resources Director.

Tony was co-opted to the Council on 1 September 2011.



Chris Willett

Chris Willett is a University Professor at University of Essex. He was a professor and lecturer of Consumer Law from 1988 to 2011, teaching, researching and publishing on all aspects of consumer law and policy. Chris has previously been an adviser to the Department of Business, Innovation and Skills, European Commission and other bodies on law and policy development.

Chris was elected to the Council in January 2014.

Nick Castro

Nick Castro (Chair of the Group Audit Committee)

Nick Castro is a chartered accountant. He was previously Group Finance Director of Guardian Media Group plc, publisher of The Guardian and The Observer in print and online. Before joining Guardian Media Group, Nick was Group Finance Director of the ITV franchise for the north and north east, Yorkshire-Tyne Tees Television Holdings plc. Prior to that, he was a partner in the Corporate Recovery practice of KPMG in London