Flight delays and cancellations: your rights
- What you're entitled to if your flight is delayed, cancelled or re-routed
- How much to claim if your flight is cancelled
- How to make a complaint under the Denied Boarding Regulation
What's in this guide
Know your flight rights
Delays at the airport are all too common, but do you know what you're entitled to if you and your family are affected?
How much you can claim
Work out how much you're due, and be ready for some of the excuses airlines have been known to try.
How to make a claim
If you think you have grounds for a claim, we have template letters to help you.
FAQs
Flight rights can be confusing, so we’ve provided a few examples to help you.