How to complain to an ombudsman
- What ombudsmen are and how they work
- When to complain to an ombudsman
- What powers ombudsmen have to put things right
- A step-by-step guide to settling disputes
What's in this guide
Your rights
The regulations you can use to when dealing with ombudsmen.
How to complain
Step-by-step guides to help you get a positive result.
Sample letter
Template of a letter you can use to request a 'letter of deadlock.'
FAQs
Commonly-asked questions and answers about ombudsmen.