How to complain to companies
- How to write an effective letter of complaint
- How to work out who to write to
- Which laws to quote to strengthen your case
- What to do if a company doesn’t respond
What's in this guide
How to complain
Approaches and techniques to get a quick, positive response.
Writing effective letters
Top tips to get the company to act.
Sample letters
Templates of letters you can use to complain to companies.
FAQs
Commonly-asked questions and answers about contacting a company to complain.
Consumer law: a summary
A summary of the laws you can quote when making a complaint.