Understanding the Consumer Credit Act

The Consumer Credit Act sets out how credit providers must behave towards consumers
Why paying with a credit card gives you valuable extra protection
Your right to pay less interest if you choose to pay off a loan early

What's in this guide

The protection the Consumer Credit Act provides consumers.

Step-by-step guides to help you get the result you want.

Templates of letters you can use if you need to complain.

Common questions and answers about consumer credit.