What you can do about unfair bank charges
- What you can do if you have outstanding bank charges
- Find out if you could get a refund for some of your charges
- How to take your complaint to the financial ombudsman or to court
What's in this guide
How to make a claim
Find out if you can get a refund for some of your charges.
Complain to the financial ombudsman service
How to take your complaint further if your bank rejects it.
Taking your complaint to court
Your final option - what to do if you want to go to court.