Your rights when paying by credit card
- How to claim against your credit card company if something you buy is faulty
- Why you still get rights even if you only make part payment by credit card
- Sample letters to get you started
What's in this guide
Your rights
The protection the law gives you when you pay by credit card.
How to complain
Step-by-step guide to help you get the result you want.
Sample letters
Letter templates you can use to complain about credit card-related problems.
FAQs
Which? addresses the most common questions about credit card rights.
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