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Action Letter to claim refund for vouchers from bust company

Action

  • letter template
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Next Steps

  • Related Actions 5
  • Related Problems 4
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If the company for which you have vouchers goes bust, you don't have any formal rights to get a refund. But you can still ask for one. 

Use this Which? template letter to help you ask the administrators for a refund.

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Making a claim to administrators to refund vouchers

                                                                                                                                                                                                                                                                                                                   [Your address]

[Administrator's address]

Dear Sir/ Madam,

Reference: [Voucher number and retailer name]

Please find enclosed a [gift card/voucher] to the value of [£xx]

It was bought from a [name of store] on or before [insert date].

The [name of store] has now gone into administration so I am unable to use my [voucher/ gift card].

I would be grateful if you would issue a refund at the value of the voucher to my address above.

Yours sincerely


Refund Letter Gift card Voucher Bust company

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Related Actions (5) +

  • What you can do when a retailer goes into administration

  • Letter to claim a refund if your holiday company goes bust

  • Letter to credit card if company goes bust

  • How to complain if a company goes bust

  • Letter to make a chargeback claim

Related Problems (4) +

  • Can I use my vouchers if a company goes into administration?

  • How can I get my money back if a company goes bust?

  • My holiday company has gone bust, what can I do?

  • Is there still value in buying vouchers?

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