If your flight is delayed or cancelled, you may be able to claim compensation or get a refund - it'll depend on the reason for the delay or cancellation. Our guides and free letter tools can help you claim.

Your flight rights

Flight delays & cancellations

Passport 448628

You could be entitled to compensation for a delayed or cancelled flight. Don't be left out of pocket. Use our free tools to start your claim today.

Answers to your problems

Step by step guides



  • Denied Boarding Regulation

    There’s nothing worse than getting stranded because of a cancelled or delayed flight. Find out what you're entitled to if things go wrong.