Flights

If your flight is delayed or cancelled, you may be able to claim compensation or get a refund - it'll depend on the reason for the delay or cancellation. Our guides and free letter tools can help you claim.

Your flight rights

Flight delays & cancellations

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When you’re hit by flight cancellations and delays we think airlines should step up and compensate you automatically. Until they agree you can use our free tools to start your claim.

Answers to your problems

Step by step guides

Letters

Regulations

  • Denied Boarding Regulation

    There’s nothing worse than getting stranded because of a cancelled or delayed flight. Find out what you're entitled to if things go wrong.

Ugrade airline compensation
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Airline customers who suffer delays and cancellations aren’t being treated fairly. That’s why we’re calling on airlines to bring in automatic compensation. This will give people what they’re entitled to quicker and avoid claims management companies taking a share.

Find out more about Airline auto-compensation on Which? Campaigns

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