Train delays

If you’ve been delayed on a train journey, you may be able to claim compensation. Our guides explain when and how to claim, what to do if you have a season ticket and any exceptions to compensation rules.

New travel rights

New rights for rail, coach and ferry travel

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Answers to your problems

Step by step guides



Rail delays megaphone

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Our railways are plagued by delays, cancellations, overcrowding and poor train conditions. We demand a better service. Sign if you agree.
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