Your rights: buying and rejecting cars

Used cars: your rights

  • What to do if a second hand car you buy is faulty
  • Different rights when buying from a private seller
  • Sellers must describe second hand cars honestly
  • How to check that second hand cars you're buying haven’t been stolen

What's in this guide

Second hand cars: your rights

The laws and regulations you can use if you have a problem with a second hand car.

Complaining about second hand cars

Step-by-step guides to help you complain about poor second hand cars.

Second hand car complaint letter

Template you can use to complain to reject a second hand car bought from a dealer.

Used car problems FAQs

Includes tips on how to deal with misleading descriptions of second hand cars.

Which? works for you