Best mortgage lenders

By Dean Sobers

Article 1 of 17

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Best mortgage lenders

Discover the best mortgage lenders based on a combination of expert Which? analysis and real-life customer reviews.


Recommended Provider icon

Which? Recommended Mortgage Providers must:

  • have achieved a top score in our latest Which? member customer satisfaction survey
  • consistently offer competitive mortgage deals
  • be fully covered by the FSCS (Financial Services Compensation Scheme) and FCA (Financial Conduct Authority) banking standards regime
Which? closely monitors the products and practices of all recommended providers, and reserves the right to exclude any company that does not treat its customers fairly.

Best mortgage lenders

The companies below have been ranked highly by our members for customer satisfaction and have also scored well when we've asked how likely the customer would be to recommend them to a friend. 

Although these companies are very popular with our members, the best lender for you will depend on your own circumstances. 

Which? offers an expert, impartial mortgage advice service that enables you to get one-to-one advice on the best mortgage based on your personal situation. For a free consultation, call Which? Mortgage Advisers on 0808 252 7987.

The Which? Group also offers a mortgage comparison service that shows lenders' customer satisfaction scores as well as their rates. To find out more, compare mortgages with Which? Money Compare.

Which? Recommended Mortgage Providers
Provider Which? Verdict Customer Score Find out more

Nationwide BS

The UK's largest building society is also top for customer satisfaction, and offers headline deals for those with large or small deposits. 74% Visit site

Coventry BS

Combining a competitive, value-for-money approach with great service, the Coventry BS sits second in our table.  72% Visit site

Yorkshire BS

Praised by its customers for value for money, customer service, transparency and flexibility, Yorkshire BS comes joint-second in our table. The lender specialises in fixed rate deals.   72% Visit site

First Direct

A consistently high scorer in our customer satisfaction tables, and can also be relied on for some of the best deals around. You will need a 1st Account to be eligible. 70% Visit site
Table Notes: Customer score based on a survey of 4,959 members of the general public in April 2016.
For details about how we carry out our customer satisfaction surveys visit
how we calculate Which? money ratings
  • Last updated: May 2016
  • Updated by: Dean Sobers