Choosing a care home Contacts
England
Local authorities
Arrange needs and funding assessments as well as fund some people’s care
Primary care trusts 0845 4647
Assess your needs and pay registered nursing and continuing care contributions
Care Quality Commission 03000 616161
Lists and inspects all homes and can handle complaints
Pension Service 0845 606 0265
Northern Ireland
Health and social care trusts
Assess needs and fund some people’s care
Regulation and Quality Improvement Authority 028 9051 7500
Holds lists of and inspects homes and handles complaints
Department for Social Development 028 9082 9028
Handles pensions
Scotland
Local authorities
Arrange needs and funding assessments and pay personal and nursing contributions
Scottish Commission for the Regulation of Care 01382 207100
Lists all homes, arranges needs and funding assessments as well as funding some people’s care
Pension Service See ‘England’
Wales
Local authorities See 'England'
Local health boards 0845 4647
Pay nursing care contributions or fully funded NHS care
Care and Social Service Inspectorate Wales 01443 848450
Same function as English commission
Pension Service See ‘England’
Independent advice
Age UK 0800 1696565
Age UK England
Age NI
Age Scotland
Age Cymru
Counsel and Care 0845 300 7585
Elderly Accommodation Counsel 020 7820 1343
Relatives’ and Residents’ Association 020 7359 8136
Care home lists
Housing Care 020 7820 1343
Better Caring 0844 414 6370
