High street shops survey
Best and worst high-street shops
Find out which shops are the best at keeping customers happy, in our biggest survey of Britain's high street stores. We reveal those shops that are best and worst for customer service, quality, products and price. See how well-known names such as John Lewis, Waitrose, WHSmith and PC World fared.
In our full report you can see...
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Top of the shops
Find out which stores did best in our biggest survey of Britain's shops.
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Big names struggle
Big brands among the stores that struggle in our shopping survey.
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Groceries
Best and worst shops for food, plus see how supermarkets fared.
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