Protecting personal details Protect yourself 

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This article, Protecting personal details, was last updated on 30 July 2008 and is now out of date and held in our online archive for reference. Explore our latest Technology articles.

Take action

shredding documents

There are lots of things you can do to prevent your identity from being stolen

There’s plenty that you as a consumer can do to protect yourself from becoming a victim of identity theft. See the tips below:

  • Always check your bank statements
  • Shred documents containing personal information using a cross-cut shredder
  • Check your credit rating regularly through a credit reference agency Experian, Callcredit and Equifax.
  • If you suspect someone has stolen your credit card details contact your credit card company immediately.

Getting compensation

You are entitled to some compensation under section 13 of the Data Protection Act if an organisation has lost your details and you have suffered financial damage. Customers who fail to get compensation also have the right to go to court to retrieve the money they’ve lost.

Don’t expect to gain compensation automatically as you'll have to prove you've had real damage such as having to replace all your credit cards, or that the bank hasn't refunded money from your account.