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Asda credit card review

Find out how Asda has been rated in our latest customer satisfaction survey.

In this article
Asda Money credit card highlights Asda Money credit card: customer rating Asda Money's rating broken down How we calculate Asda Money's ratings

Asda Money credit card highlights

  • Customers like its cashback rewards scheme
  • Rated well for transparency and overseas charges
  • 15-month 0% balance transfer period on its Cashback Plus card

Asda Money credit card: customer rating

Asda Money achieved a score of 70% in our credit card satisfaction survey.

However, despite having a decent rewards scheme (paying a penny back in vouchers for every pound spent in Asda - or 2p on its Cashback Plus card), its cards didn't fare highly enough in our analysis for it to gain Which? Recommended Provider status.

Credit Cards
Asda Money review
Which? Customer Score
70%
=9th out of 29 credit card providers
Which?'s rating for customer satisfaction, based on feedback from real customers. The score is made up of a customer's overall satisfaction with the brand, and how likely they are to recommend that brand.
Compare against 29 other credit card providers

Visit the Which? Money Compare credit card comparison tables to find out how it compares against other cards.

Asda Money's rating broken down

Asda Money credit card satisfaction

 

 

Star rating
Customer service

3 out of 5

Application process

4 out of 5

Keeping you up to date with new deals

3 out of 5

Communication of changes to terms and conditions    

3 out of 5

Clarity of statement

5 out of 5

Transparency of charges and penalties

3 out of 5

Dealing with queries

4 out of 5

Dealing with complaints

3 out of 5

Rewards and cash back

4 out of 5

Ability to manage online

4 out of 5

Ability to manage by mobile app

2 out of 5

Ability to manage by telephone banking

3 out of 5

Charges for using your credit card abroad

3 out of 5

How we calculate Asda Money's ratings

Credit card providers chosen for our Which? brand reviews are based on the most popular brands searched for online.

Customer scores are based on an online survey of the public, which received 6,741 responses in total. They are calculated using a combination of overall satisfaction and the likelihood of recommending the provider to a friend. 

Star ratings shown for each category are scored independently of the customer score. These surveys are carried out annually and customer scores are updated accordingly. Providers must receive a minimum sample size of 30 respondents to be included in our customer satisfaction tables.