If you are not a member of a Which? Pension Scheme or have a question about pensions in general, please visit the Money Which? website www.which.co.uk/money/pensions-and-retirement.
If you're an employee
If you’d like to join the current pension arrangement, the Consumers' Association Retirement Savings Plan, a part of the Aviva Master Trust, or want to change the amount you save every month, you can email the Payroll Team at payroll@which.co.uk or see the Intranet Hub.
To find out more about the Consumers' Association Retirement Savings Plan or contact Aviva click here.
For any other questions please contact the Pensions Team pensions@which.co.uk.
Please note that following the introduction of hybrid working, the Which? Pensions Team works remotely for most of the week.
If you're an ex-employee
If you are a member of the Consumers' Association Pension and Employee Benefit Scheme (the Scheme) then please contact us. See the Overview page to find out if you are a member of this Scheme.
Email: pensions@which.co.uk
Telephone: You can contact us / leave a message -
020 7770 7007
020 7770 7553
Please have your National Insurance Number to hand. Calls may be monitored or recorded for training.
If you need to send personal information by email, please first request a "ShareFile link" from pensions@which.co.uk. We will send you a link which will enable you to send the information to us securely.
The address for any correspondence by Post is:
Pensions Team
Which? Ltd
2 Marylebone Road
London
NW1 4DF