Fixed means fixed logo

Fixed Means Fixed

  • Did you know your 'fixed' mobile contract could increase in price at any time?
  • In 2011-2013 Vodafone, EE (Orange and T-Mobile), O2 and Three announced price rises for contract customers.
  • Support the Which? campaign to tell phone companies that fixed contracts should be at a fixed price.

What's in this guide

Pledge your support

Join the thousands who have pledged support for this campaign - telling mobile phone companies that Fixed Means Fixed.

Mystery shopping 'fixed' contracts

Do shop assistants mention potential price rises when you take out a fixed mobile contract? Find out in our undercover video. Contains video

Campaign progress

We’re working to stamp out price rises on fixed mobile contracts. Keep up-to-date on our Fixed Means Fixed campaign and explore our timeline.

Resources

Share our Fixed Means Fixed visuals with your friends and see how your comments fed into our dossier of evidence to Ofcom

Ofcom consultation

In 2013 Ofcom launched a consultation into price rises during fixed contracts. What solution should Ofcom use?

Which? works for you