ActionLetter claiming compensation after luggage was damaged

Use our letter within seven days of your luggage being classed as lost to claim compensation from your airline. 

All our template letters are written by our Which? Legal Service lawyers. If you'd like to speak to a lawyer, you can join our legal service online or by calling 01992 878 218.

[Your address]

[Company address]

Dear Sir/Madam

Ref: Damaged Luggage

Flight: [insert flight number]

I flew with your airline on [date] between [departure airport] and [arrival airport].

My checked in luggage [didn't arrive at my destination and when it was returned was damaged/
was damaged on arrival]

Under the Montreal Convention I would like to claim [£xx] compensation for my damaged luggage.

I enclose copies of my receipts for replacement items.

Yours sincerely,

[your name]