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Mortgage lender reviews

Leeds Building Society mortgage review

By Dean Sobers

Article 9 of 17

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Leeds Building Society mortgage review

Find out how Leeds Building Society fared in key areas such as customer service and value for money in our mortgage satisfaction survey.

Leeds Building Society mortgage review

Leeds Building Society offers innovative deals for first-time buyers .

Leeds Building Society

Customer score

Joint 8th out of 25 mortgage lenders


Leeds Building Society's borrowers have rated it 66% - placing it in the top third of mortgage lenders comparison table. In our analysis of the market, it stood out as a cheap lender of discount rate and tracker deals.

Leeds Building Society mortgage highlights

  • innovative mortgages for first-time buyers, including introductory 0%-interest periods
  • low-fee mortgage deals
  • Good at dealing with customer queries and complaints

For personal, impartial advice on the best mortgage for you, call Which? Mortgage Advisers on 0808 252 7987.

Leeds Building Society mortgage satisfaction scorecard
Customer service  
Application process  
Value for money  
Keeping you well informed  
Clarity of statements  
Transparency of charges  
Query and complaint handling  
Ability to over and underpay mortgage  
Table notes:
Star ratings out of five show levels of satisfaction for each category. Where no stars are showing, it means we could not get a large enough sample size to rate this aspect of the service.

What Leeds Building Society's mortgage customers say about it

'It just seemed to go smooth.'

'Rates could be better.'

'Fabulous staff - good listeners.'

'They seem okay.'

'They were the only ones prepared to give me a mortgage at my age and I've had no problems with it at all.'

'Interest rate could be lower.'

  • Last updated: August 2017
  • Updated by: Dean Sobers

Your home may be repossessed if you do not keep up repayments on your mortgage.

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