Tesco Bank credit card highlights
- Earn Clubcard points on spending
- Top 0% purchase and balance transfer deals
- A competitive card for building up credit
Tesco Bank credit card: customer rating
Tesco rises to joint 7th in our satisfaction table with a score of 72% and is a new Which? Recommended Provider.
Customers liked the firms online banking and clarity of statements while our analysis found several excellent deals from the supermarket bank.
It has offerings among the top ten for introductory zero-interest balance transfer and purchase deals, a leading low-interest rate card, and a competitive card for customers trying to build their credit rating.
Visit Which? Money Compare to find out how they compare with other cards on the market.
Tesco Bank's rating broken down
| Tesco Bank credit card satisfaction |
Star rating |
|---|---|
| Customer service | |
| Application process | |
| Keeping you up to date with new deals | |
| Communication of changes to terms and conditions | |
| Clarity of statement | |
| Transparency of charges and penalties | |
| Dealing with queries | |
| Dealing with complaints | |
| Rewards and cash back | |
| Ability to manage online | |
| Ability to manage by mobile app | |
| Ability to manage by telephone banking | |
| Charges for using your credit card abroad | |
How we calculate Tesco Bank's ratings
Credit card providers chosen for our Which? brand reviews are based on the most popular brands searched for online.
Customer scores are based on an online survey of respondents from the public, which received 6,741 responses in total. They are calculated using a combination of overall satisfaction and the likelihood of recommending the provider to a friend.
Star ratings shown for each category are scored independently of the customer score. These surveys are carried out annually and customer scores are updated accordingly. Providers must receive a minimum sample size of 30 respondents to be included in our customer satisfaction tables.
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