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Oil-heated households are seeing sudden price increases across the UK and Ireland amid the ongoing conflict in the Middle East.
We've seen reports of customers having heating oil orders cancelled, being quoted far higher prices than before the conflict began, and struggling to place an order from their usual supplier or having to wait longer than usual.
Two main issues with heating oil prices have been identified by the Competition and Markets Authority (CMA):
Heating oil powers around 1.5 million UK homes, mainly in rural areas. It's also the main source of fuel for heating in Northern Ireland.
It's not just oil-heated homes affected by price changes. Find out how the Middle East crisis might impact your bills
If your tank is running low, the UK & Ireland Fuel Distributors Association (UKIFDA) advises to order as normal. Otherwise:
Read more: Getting the best heating oil prices.
No new measures have been announced by the government to help heating oil customers.
The Competition and Markets Authority (CMA) says it's writing to heating oil firms to find out more about their practices at this time.
It could take enforcement action if it finds that companies have broken consumer protection rules.
Sarah Cardell, Chief Executive of the CMA, said: 'We’ve heard troubling reports from heating oil customers about cancelled orders and sudden price increases – and are moving quickly to get to the bottom of these concerns. As always, we stand by consumers and will make sure they are treated fairly.'
Chancellor Rachel Reeves told parliament earlier this week that officials would meet MPs in rural areas and Northern Ireland to explore 'further action'.
Heating oil is kerosene-based, like jet fuel. The wholesale price of jet fuel has more than doubled since the recent Middle East conflict began, according to the UKIFDA, with prices at a three-and-a-half-year peak.
Volatile prices make it difficult for distributors to predict the cost of fuel they purchase.
Some are therefore scheduling orders from households in advance, but confirming prices closer to the delivery date. Not knowing what you'll pay makes it tricky to budget.
Unlike gas and electricity, heating oil prices aren't covered by the energy price cap.

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