Which? Get Answers podcast: how to shop safely on online marketplaces

Whether you’re picking up a neighbour’s sofa off Facebook, bidding on antiques on eBay or ordering a personalised cereal bowl from Etsy, you, and millions of others, are actually using an online marketplace. They’re a brilliant way to connect buyers and sellers but a recent Which? investigation has found they’re also a hotbed of dangerous products. So what can you do to ensure what you’re buying is safe?

This week we hear more about our investigation, and give you our best advice to ensure you get exactly what you're hoping for when shopping online.

This episode is hosted by Harry Kind and Grace Forell, alongside Which? Senior Researcher Claire Webb.

Be inspired to make home improvements. Sign up for our Home newsletter, it's free monthly.

What is the Which? Get Answers podcast?

The Which? Get Answers podcast is a special mini-series, bringing you free expert advice for life’s everyday questions.

How to listen to the Which? Get Answers podcast

We bring you new episodes every fortnight in the Which? Get Answers podcast feed, available wherever you usually like to listen.

Subscribe using the link below, or go directly to find us in your favourite podcast app.

• Which? Get Answers
• Which? Get Answers on YouTube
• Which? Get Answers on YouTube Music

A transcript of the show is also available here.