Jo Rhodes, Which? Travel Expert, said: "This is good news, but even if strikes are avoided British Airways' customers are facing significant disruption this summer due to the airline mismanaging its schedule and taking bookings it could not fulfil. "Which? recently reported BA to the Civil Aviation Authority for failing to reroute customers at the earliest opportunity or inform them of their right to compensation. The CAA must take action if BA fails to meet its legal obligations to passengers affected by delays and cancellations this summer.
