Rocio Concha, Which? Director of Policy and Advocacy, said: "Fraudsters are always on the lookout for new ways to part people from their hard-earned cash and unfortunately, the energy crisis is no exception. "It is important to remember that the energy discount will be automatically applied by your supplier and they will never ask for bank details. Customers on traditional prepayment meters will receive the rebate via vouchers. "Consumers should be on high alert for energy-related scams and if in any doubt, should verify the email directly with the company before giving any personal information."
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Notes to editors 