DCMS Call for Evidence on the Wireless Infrastructure Strategy - Which? response

Overview

Which? welcomes the opportunity to respond to the DCMS call for evidence on the Wireless Infrastructure Strategy. It is important for consumers to have access to good quality, reliable connections so that they can fully participate in our increasingly digital society. As more services, such as banking and healthcare, move online it is critical that all consumers have access to the connections they need to participate in this digital world. 

Which? welcomes the Government's ambition for the majority of the UK to have access to a 5G connection by 2027. We believe that it is important that the rollout of new wireless infrastructure is successful, so that consumers can access new services and enjoy the benefits that it will bring. However, consumers need clarity about when they can benefit from new connections, and they should be able to enjoy a choice of providers regardless of where they live. Initiatives such as the Shared Rural Network (SRN) are also welcome, as a way to ensure consumers across the UK have good quality mobile connectivity, but it is important that it is delivered on schedule and that consumers can benefit as soon as possible.