Press statement
Heathrow cancellations are incredibly unfair on passengers, Which? says
1 min read
"Heathrow has left passengers without compensation or the chance to be quickly rebooked and taken to their destination. This is incredibly unfair and hugely upsetting for those affected. "Airports and airlines need to be held to account for the unacceptable disruption travellers have faced in recent months. Reform of travel rules is desperately needed, and the government should give the CAA direct fining powers so it can properly hold operators to account and drop plans to slash passenger compensation for delayed and cancelled domestic flights."