Policy article
Joint letter on future of travel reforms
Which? and travel industry representatives have written to the Transport
Secretary, urging him to focus on strengthening passenger rights and the
regulator’s enforcement powers in a market affected by persistent law-breaking
by airlines over many years
1 min read
We believe that it is imperative that consumers are offered adequate protection in case of disruption and business malpractice. We urge the government to create a joined-up strategy whereby reforms in this sector are holistic and put consumers at the core.
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