Policy submission
Ofcom Consultation on Improving Broadband Information for Customers - Which? response
Which?'s response to Ofcom's consultation on improving broadband information for
customers. We support Ofcom's proposals for consistent terms in broadband
consumer information and only using the terms 'fibre' and 'full fibre' to refer
to FTTP services
1 min read
Executive summary:
- Which? supports the use of consistent terms in broadband consumer information. There is limited consumer value in solely focusing on the underlying technology as part of this information - speed, and reliability should also be included.
- Which? agrees that the terms fibre and full fibre should only refer to FTTP services.
- Which? is disappointed that use cases have not been proposed, given the GigaTAG’s recommendations.
Download our full response here
pdf (131 KB)
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