Passenger compensation rights as EasyJet staff in Spain begin three-day strike

Guy Hobbs, Editor of Which? Travel, said:

"Strikes by airline staff are within the airline's control, so if your flight is significantly delayed or cancelled because of this then you'll likely be entitled to compensation.

"EasyJet must communicate these rights so that individuals and families are not made to suffer financially as a result of these walkouts in the UK's favourite holiday destination.

"The airline should also offer to reroute affected passengers using other carriers if necessary. Last week we reported EasyJet to the Civil Aviation Authority for failing to rebook customers at the earliest opportunity or inform them of their right to compensation. The regulator must intervene if EasyJet fails to meet its legal obligations to passengers this summer."

ENDS

Notes to editors

EasyJet must also provide refreshments and accommodation as required while passengers await their new flight.
Which? consumer rights guide -
Guy Hobbs is acting editor of Which? Travel while Rory Boland is on leave.