Payment Systems Regulator’s (PSR) Call for views: Second annual review of Specific Direction 12 - Which? response

We continue to consider that Specific Direction 12 has an important role to play in protecting free access to cash, and providing clear and easily accessible information about the steps taken by LINK to ensure this is maintained.

The Specific Direction should remain in place until the FCA’s new rules which apply to access to cash have been introduced, and sufficient time has elapsed to allow a thorough assessment to be made of their impact and effectiveness.