Press statement

Which? responds to new Wizz Air subscription service

1 min read

Rory Boland, Editor of Which? Travel, said:

"Though Wizz Air's subscription offer may look enticing at first glance, passengers should look behind the headline price to work out if this really is a deal. 

"Once booking fees, seat selection and luggage costs are added on, travellers will see costs spiral - particularly as multiple journeys will be required to claw back the original cost of the subscription. Flexibility could also be an issue for many, with few people having schedules that will allow them to travel at short notice, multiple times throughout the year. Wizz Air has performed lamentably in Which?'s recent surveys - customer service being a particular issue - and its on time performance is the worst in the UK, factors also well worth considering before locking into a subscription.

"It is also ironic to see an airline which claims to be Europe's "greenest" encouraging consumers to take unlimited flights - particularly at a time when many of us are considering the environmental impact of travel plans, especially short frequent trips."

 

-ENDS-